Marketing

Finding the Pony

November 2nd, 2009  |  Published in Creativity, Fundraising Strategies, Marketing, Posts by Sande
by Sande Smith

WomenHoldtheSoutionsposter(Happy Monday! Today’s post is from Sande Smith, our communications expert.)

This spring, I attended a talk by Kay Sprinkel Grace called, There’s Got to Be a Pony in there Somewhere: Finding Abundance in a Time of Change.

It was one of my favorite talks that I heard at the time – when so many of us in the nonprofit sector were trying to make sense of what the economic collapse would mean for our organizations and the people we serve. Grace retold the story of the boy who digs with gusto through a huge pile of manure in the barn. Why? Because, he said, with so much s**, there’s got to be a pony in there somewhere!

She did a great job of reminding fundraisers that one of the most important things we can do is to hold and convey the vision of what we’re trying to accomplish, and build relationships with donors that are based on shared values. She also called upon us to not forget to ask our supporters what they think about what we’re doing.

The talk inspired me in a number of ways. . . one of which was to work with my team to make the Global Fund for Women’s donor appreciation lunch more interactive so that donors could share with us and one another what inspired their passion for women’s rights.

Kay’s talk also inspired some radical changes in the production of our annual report. A very important vehicle for thanking our supporters and describing the work of women’s organizations around the world, our annual report tends to be 70 pages plus.

Last year’s annual report was no exception. A combined 20th anniversary book and annual report, it featured a 20 year timeline acknowledging achievements of the women’s movement, highlights of our 5-year strategic plan, and case studies of long-time grantees, which showed the impact of our combined partnership.

This year, in response to the financial crisis, we cut our budget by 6 percent, while maintaining grantmaking at 2008 levels. That meant that I had a lot less to spend on this years’ communications. Looking for the pony, I decided to radically transform this year’s annual report. But how?

The notion of streamlining annual reports isn’t new. A lot of organizations are asking themselves, and their donors, whether anyone really reads the annual report. And if they do, what format do they prefer? Print, online, a cd, a dvd video documentary?

The Communications Network has been a vocal advocate for streamlining annual reports. And the Lumina Foundation recently surveyed their donors to ask preferences and learned that many supporters do still want a print annual report.

Furthermore, a survey of Global Fund for Women donors who read our print newsletter revealed that many of our print readers are not active online. So I knew that making this a web publication alone wasn’t the answer. So, fueled by my work with tompertdesign, and sparked by other annual reports that I’ve gotten over the years, my team decided to center this year’s annual report around a poster!

Instead of 70 pages, I had 16 pages to tell our story, 8 of which would comprise the poster. Through brainstorming and strategizing conversations, we found a way to feature women’s organizations from each region, share reflections from our Board chair and CEO and thank our international network of supporters, advisors, grantees and board. Everything else would be available on our website.

We’re already receiving feedback from donors that they’re thrilled with our decision to save resources and still tell a compelling story. Plus they have a gorgeous poster to remind them throughout the year that Women Hold the Solutions to solving some of our most pressing problems!

Some Things Can’t Be Measured

June 1st, 2009  |  Published in Creating Change, Fundraising Strategies, Marketing, New Media
by Lanell Dike

ringtossindiaHappy Monday!

We act as if only what we can count matters.

How many (Facebook) friends or (Twitter) followers do we have?

How many donors? How many opens and clicks on our email campaigns? How many views on our YouTube videos?

How much money in our bank account?

We sometimes forget that our computers and our spreadsheets only capture a portion of our work and a fraction of our lives.

Not everything can be tracked and counted.

I told five or more (I lost count) people I know the past few weeks about a 50% off special that PsPrint was having on business cards for the month of May. These were phone, face-to-face, or personal email conversations. Nothing that can be tracked “on-line” by PsPrint via clicks or Twitter messages.

PsPrint didn’t ask me to join a Facebook Fan page or suggest that I forward a message about this great price break. (Which I wouldn’t have done. I’m not big on spamming my friends or declaring love for a corporate entity.)

Mentioning PsPrint in conversation happened naturally because their services related to a real time need. They had a good deal and because I’ve used their on-line printing with success I felt confident recommending them.

Also in the past few weeks, three people told me about “The Story of Stuff” and Annie Leonard. Two of these were “off-line” face-to-face conversations, one was an email forward of the Global Greengrants e-newsletter from a friend.

The first time I heard about “The Story of Stuff” and Annie Leonard I forgot her name and the name of the video. The second time I said, “Oh yeah, I heard about that but forgot the name of it.” The third time gave me the link to the video and more information.

I still haven’t watched the “Story of Stuff” but now I remember Annie’s name and the title of the video.

These are just two examples of the vast world of “off-the-record” conversations and activity that spread information – and (we hope) create change.

Will Annie ever know the true impact of her video and message? How many people will take the “Story of Stuff” lessons and actually implement a change in their lives? And will this change be because of the video or because of a unique-for-each-person combination of things? (Like the work of other organizations and individuals worldwide on similar issues, system wide changes, media reports, monetary incentives, peer pressure and numerous other factors.)

Who knows?

Not everything can be tracked and counted.

Do your thing. Sure, you can pay attention to the numbers but don’t get lost in thinking that “how many” of anything is what ultimately matters.

——————

p.s.

I was standing in the grocery line one day when a mom and her son, about 7 years old, came up behind me. He was touching all the candy and other treats by the checkout counter and asked his mom the price of something. After she replied with a price, he despondently said, “oh, EVERYTHING costs money.”

I smiled at him and said, “Not everything. Friendship and love don’t cost money.” And his mom said, “That’s right. All of the important things are free.”

What is Web 2.0 for?

March 2nd, 2009  |  Published in Fundraising Strategies, Marketing, New Media
by Lanell Dike

Children in Cambodia

Happy Monday!

Are you trying to figure out how best to use Web 2.0 strategies to raise money and visibility for your organization and cause?

The buzz around companies like Facebook and Twitter crescendoed recently with Barack Obama’s presidential win.

His use of social networking sites and new media has been identified as one of the top strategies securing his victory. Now, everyone wants to learn from his tactics and mimic his success.

How do we sort through the hype and the buzz? Read more…


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